Welcome to HCM. Unfortunately most scarring of the skin is permanent and often replaced with Keloid. There are generally two approaches to this problem one is surgical and the other is with a topical medicine. If the scarring is very deep-it is best to see a plastic surgeon to consider removal of the scar and possibly even a skin graft. Now days superficial laser treatment are also used with varying success, the availability and cost being their main drawback. Topical creams are generally combinations of Elastin, steroids and vitamin A or E . In my experience topical treatments may lighten the scar but will not remove them. Seeing as this is in your face I suggest you see a Plastic/cosmetic surgeon. I trust you find this helpful.