Hi, White hair in scalp if occurs before the age of 25 years is quite unusual. This is known as premature canities. So if your friend is less than 25 years then requires proper treatment. It can be related to the stress caused by electric shock. The latest of the treatment available for the same is by Melitain gel local application. For the prevention there is no mainstay of therapy but you can take vitamins in the form of biotin, calicium pantothenate and other B complexes. Eat a lot of green leafy vegetables and sprouts which contains vitamins and minerals necessary for normal hair function. Reduce her stress level and stop any substance abuse like smoking or alcohol. Take care.