It seems from the history that you have symptoms like redness
, dryness , yellow crust formation in the eyes, watering... All these symptoms point towards inflammation of conjunctiva
either because of allergy
or because of chronic infection. The treatment of the condition is by appropriate antibiotic eye drops as advised by your eye doctor.
Regarding the second question of redness of skin and puffed up of skin indicate localized skin infection
of the eyelids probably by infection which again requires treatment by antibiotic eye ointment.