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May be she has Seborrheic Dermatitis. It is a common, inflammatory skin condition that causes flaky, white to yellowish scales to form on oily areas such as the scalp or inside the ear. It can be due to over production of skin oil and irritation by a Fungus called malessizia furfur or sometimes it could be due to Psoriasis. Kindly take her to a Dermatologist and get her examined to rule out the exact cause. Once confirmed she will require Medicated Shampoos.
Let her avoid stress and fatigue. She should be eating healthy nutritious balanced diet which should include fresh fruits and green leafy vegetables. If she is overweight she should be reducing it.
I wish her Good Health.
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