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Neck pain and the exercises - Online Doctor Chats

Date : 13-Jan-2012
User rating for this question
Very Good Posted in: General Health
Answered by

General & Family Physician
Practicing since : 2008
Answered : 3620 Questions
Doctor :   hi
Doctor :   how can i help you
User :   hello doctor
Doctor :   are you there
Doctor :   Hi
User :   yes
Doctor :   proceed with your query
User :   i would like to know more about the services offered
User :   do you have a video chat facility?
Doctor :   in this we provide live chat with doctors regarding medical queries
User :   what kind of medical queries
Doctor :   there is no video chat facility
User :   is there a voice chat facility?
User :   how many patients are you currently getting in a day
User :   and from which locations?
Doctor :   any medical queries like surgical skin, child health, diet and fittnes, urology,
Doctor :   we used to get many chats in a day
User :   how would know about the patients' medical history?
Doctor :   we habe been tied with ICICI Lobard, Bajaj alliance, corportes like TCS
User :   how many chats happen now?
User :   how many from outside India
Doctor :   in the chat first we take the history of the patient
Doctor :   There will be around 100 chats per day
Doctor :   Around 30-40 chats, especialy more in nights from out side India
User :   usually what kind of problems?
User :   and how do you diagnose without physical check up?
Doctor :   mainly we get skin, diet and fitness, sexology, family medicine, pediatrics
Doctor :   Diagnosis depends on history and invetgations if the patient has already undergone previously
User :   how does the patient share the reports with you?
Doctor :   we mainly give liftstyle changes, behaviorla changes
Doctor :   the pateint will type the reports or scan and send to use through e-mail
User :   can a patient also call a doctor?
Doctor :   we will send the required patient educatonal brochure to the patient
Doctor :   Yes we do have this facility
User :   is he assigned a specific case doctor all the time, or is a different doctor every time?
Doctor :   the patient can choose
Doctor :   Actually
Doctor :   the details that you are requesting are non-medical
Doctor :   and I would not b the best person to comment on these
Doctor :   To get details about the service offerings I would suggest that you talk to our VP-Business Development
User :   ok.
User :   can i then ask for a small advice on a health problem of mine
Doctor :   I can ask him to connect with you
Doctor :   If you can confirm ur mobile number
Doctor :   Can you confirm your mobile number please?
Doctor :   Oh yes
Doctor :   If it is a health query
User :   he has spoken to me. Thank you
Doctor :   then I can definitely help you
User :   am having a neck pain for the past couple of weeks
Doctor :   Please proceed with your health query
Doctor :   ok
Doctor :   does the pain spreads to your hands and shoulders
User :   and tightness of neck & scalp muscles
User :   infact for a month now
User :   shoulders, yes little bit.. hands no
Doctor :   ok
Doctor :   Any type of injury you had?
User :   i apply ointment in the night.. gives me relief then
Doctor :   ok
Doctor :   kindly mention the ointment name
User :   sensur or volini
User :   no injury
Doctor :   ok
Doctor :   do you work infront of computer for long time daily
User :   yes
User :   whole day
Doctor :   have you undergone any investigations like x-rays
User :   i do yoga & neck exercises occassionally
Doctor :   ok
Doctor :   have you seen any doctor for the same?
User :   yes, nothing in that.. doctor says stiffness
User :   and computer problem etc
Doctor :   ok
User :   what would you suggest doctor?
Doctor :   are you taking nay medications apart from using ointment
User :   no
User :   but painkillers if very severe
Doctor :   that is good
Doctor :   to start with
Doctor :   You said that you are doing neck exercises occasinally and do yoga
Doctor :   Yoga I suggest you to continue atleast 3 times a week
Doctor :   But the neck exercises or the desk top exercises
Doctor :   have to be done once in an hour
Doctor :   They are just for 1 minute
Doctor :   each hour
Doctor :   that will keep your neck discomfort at bay
Doctor :   I shall send you a educational brochure
Doctor :   to your email ID
Doctor :   reg what are the exercises to be done
Doctor :   One more important thing
Doctor :   is
Doctor :   Work ergonomics
Doctor :   Are you able to follow?
User :   yes
Doctor :   Ok Work ergonomics are about the work station
User :   however pain also changes wihtout any apparent reason
Doctor :   the infrastructre how to sit, work
User :   workstation is ok
User :   comfortable
User :   how shoulod it be?
Doctor :   Yes I shall send you a document with depicting figures
Doctor :   how to sit and type and what are the other exercises
Doctor :   to do
Doctor :   One simple exercise is like
Doctor :   Gently move your neck to one side and hold it for 30 seconds.
Doctor :   Stretch your neck in as many directions as your pain allows. This may help reduce some of the pain.
Doctor :   You said that you are using Volini gel
Doctor :   does it bring relief to you?
User :   somewhat
User :   sensur works better
User :   or citronella oil
Doctor :   Ok
User :   anything better
Doctor :   The other alternatives are
Doctor :   Alternate heat and cold
User :   how can i take that?
Doctor :   ice wrapped in a towel, for up to 20 minutes several times a day.
Doctor :   Alternate the cold treatment with heat
User :   i dont have that time or oppportunity in office
Doctor :   if this does not work
Doctor :   You can apply RELAXYL spray over the sore area
Doctor :   A soft collar that supports your neck may help relieve pain by taking pressure off the structures in your neck.
Doctor :   This is available in every medical store
Doctor :   These are the alternatives for you
User :   u mean the one that spondalytis patients wear?
Doctor :   IT is not for spondylitis patients only it is for the neck pain
Doctor :   which they constantly have
User :   ok- in office i use relispray if the pain increases
Doctor :   A physiotherapist too can guide you through some exercises and stretches, so that you can do them on your own at home.
Doctor :   Please confirm your email DI
Doctor :   ID
Doctor :   I can help you
Doctor :   by sending you the educational brochures
Doctor :   regarding your pain
Doctor :   It has some demonstrations of exercises to be done
Doctor :   at the desk
Doctor :   It hardly takes less than 2 minutes
Doctor :   but highly beneficial
User :   thank you
Doctor :   Ok
Doctor :   Is htere anything else
Doctor :   I can help you with
Doctor :   Please fill the feedback form and say done when done
Doctor :   We have introduced a free SMS channel for our valuable users. To subscribe for Free Daily Health Tips on your mobile รข?? click WWW.healthcareMagic
Doctor :   Have you filled the feedback form which I have sent?
User :   ok thank you
Doctor :   anything else
Doctor :   you wish me to assist you?
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