Hello. Thanks for writing to us at healthcaremagic I would keep a possibility of Atopic diathesis in her with Keratosis Pilaris (the non colored bumps you mentioned). Dry skin is synonymous with atopic diathesis. Keratosis pilaris is predominantly distributed over the upper outer arms, outer thighs, extensor elbows and knee. They present a rough or crater like feel to the skin If I was the treating doctor I would have asked to use for her an intensive moisturizer, frequently, but at least twice daily. She may take an oral Vitamin A supplement once daily for 1-2 months for keratosis pilaris (non-colored bumps) I would suggest you to visit a dermatologist who would prescribe a moisturizer specially suited to atopics. Soaps should be avoided as much as possible, as they may cause further dryness and it is always advisable to use an intensive moisturizer, all over the body at least twice daily. Regards