Hello Ma am I really appreciate your concern Chronic constipation can lead to hardening of stool in the rectum If I were your treating doctor I would have advised you to take stool softening agents like liquid paraffin or lactulose to relieve constipation. Bleeding and intestinal prolapse is a matter of concern In my opinion you should consult a general surgeon for clinical and per rectal examination to confirm the diagnosis and if required a colonoscopy. You should take lots of dietary fibers and fluids Avoid smoking and alcohol consumption Hope this helps you if you have any more queries please feel free to ask for, I will gladly answer you Best wishes