The symptoms suggest that your maid might be having Conjunctivitis
It is caused due to allergic or infective etiology.
1. Artificial tear drops every 4th hourly.
2. Antihistamines to provide symptomatic relief.
eye drops to be used if it is allergic in nature.
4. Antibiotic eye drops to be used if it is caused by bacterial infection.
5. Analgesics like paracetamol
to relieve pain(if any).
If symptoms still persist, it will be better to consult an Ophthalmologist & find out the exact cause of the symptoms.
Wishing a speedy recovery.
Thanks & take care.