Thanks for writing in.
from the clinical history given here, it looks like your friend is allergic to particular skin care
product, that she used for fairness.
Instead of using venusia cream [as it is not available in your country], you can use any moisturizing aloe vera
cream. It will help to deal with dryness caused by prior product.
Ask her to wash her face with clean and clear face wash which help to clear pimples
Avoid particular cream used prior for fairness.
I hope I have answered your query. In case of any doubt, revert back please.