It seems from the history you have provided here that your fiance is having recurrent redness
of the eyes and once he had abscess
involving the tear ducts. These indicate that your fiance is having inflammation of lacrimal sac along the tear drainage
area called as chronic dacryocystitis
with recurrent exacerberations.
The consition requires treatment by antibiotic eye drops and main treatment is by surgery to releive the obstruction. Hence I advice you to consult eye doctor for treatment.