Hi and welcome to HCM
The symptoms you have described are more likely to be symptoms of muscles strain.
To get relief from the pain and for quick healing, I advice her to-
Do hot fomatation at the site.
Apply local anti-inflammatory gel 2-3 times a day.
Do not lift weight or try to do exercise that involve painful muscles. Give proper time for the injury
Hope this will helps you. Take care.
You can consult me again directly through my profile http://www.healthcaremagic.com/doctors/dr-saurabh-gupta/64132