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Dialysis, graft on arm, swollen and painful arm. Why is this happening?

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Practicing since : 1991
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My mother is 45 yrs old and is on dialysis. She been on for 5 yrs now she has a graft on the left upper arm recently the arm has been really swollen 2-3 times its size she's all in alot of pain that it feels like stabbing and burning she says pain on scale 1-10 the pain is beyond a 10. So they tied off her graft in her arm and put the temporary one in her right side of her chest they have to custom make a new graft for her right arm due to the fact she has tiny veins. Well they said the swelling would go down and it hasnt she's been to the ER multiple times her doctor is rude the arm has been swollen bout month and a half and no one knows why!!!! Her hand is turning purple an black. She constantly crying in doctor knows why this is happening. They told her oh its nerves, a spraind wrist, theres no broken bones they did xrays no infection they did blood work no blood clots either her hand is is gettin darker and darker.
Posted Wed, 3 Oct 2012 in Kidney Conditions
Answered by Dr. G.Srinivasan 28 minutes later

Thanks for your query, sorry to hear about her.
This is most probably cellulitis of the arm.
She needs limb elevation, antibiotics to start with.
Kindly get to see a vascular surgeon (at least a general surgeon) at the earliest, as i do not want to risk her arm.

Hope this answers her query, kindly get back for doubts if any,
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