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Co-ordination disorder leading to loss of voice - Online Doctor Chats

Date : 13-Jan-2012
User rating for this question
Very Good Posted in: Stroke
Answered by

General & Family Physician
Practicing since : 2004
Answered : 1770 Questions
User :   Hello sir.
My relative is sufferring from a ccordination disorder wherein he is gradually losing his voice (voice becomeing hoarse) and his leg movements are not being cordinated well with his brain/thinking. he is working is a corporate at senior level. He got himself treated for parkinson's disease initially for these symptoms as per presecription of the initial set of doctors who attended to him. Later he consulted doctors in AIIMS and was told not to worry about the same and in stead asked to do some exercises, etc. The problem has not subsided since then and in stead it continues to increase. We are greatly worried about his well being and now thinking of going to NIMHAS, Bangalore to consult a neuro surgeon there. Could you please let me know if thsi is the right thing to do and if so, who shoudl we meet there. If not, what are the other things we should be doing. thank you.
Doctor :  
ok
Doctor :   hi
Doctor :  
please give me some time to read what you have typed
User :   hi sir
User :   sure
Doctor :  
ok
Doctor :  
there are two option that you can go about
Doctor :  
if you have all his reports with you, you can make him speak or speak to our panel specialists - neurology and discuss the problems
Doctor :  
and get an idea from them as to where and whom to approach in that field
User :   sir one sec
User :   am speaking to him
Doctor :  
also the next option is to get appointment in NIMHANS with the doctor there, but what happens with this is
Doctor :  
that you will have the junior doctor attending first and then the senior doctor coming into picture
User :   hello sir
Doctor :  
i will provide you a link to dicuss your problem in detail with our panel neurologist
User :   i am back
User :   i have some more information
Doctor :  
you can discuss the problem with him either through e-mail or an phone call
Doctor :  
sure go ahead with what you want to say
Doctor :  
WWW.WWWW.WW User :   can you give me his email id
Doctor :  
this is teh link i was talking about
Doctor :  
you can request either a mail discussion with him or a detailed phone call dicussion with him
Doctor :  
*discussion
User :   ok
User :   hello
Doctor :  
before the actual call, or e-mail, you have to scan and send us all his reports
User :   how to send
User :   which mail id shoudl i send
Doctor :  
such that he can go thru them before giving his opinion on the query you have
Doctor :  
you can send the reports to this id
Doctor :  
YYYY@YYYY
Doctor :  
or go to the link provided
Doctor :  
and type your query there
User :   ok
User :   can i speak to doctor now?
User :   i mean in the link you have given
Doctor :  
and one of our CRM executives will give you a call after you pay the required doctor consultation fees for the superspecialist
Doctor :  
yes the same link that i have given before
Doctor :  
WWW.WWWW.WW Doctor :   this is the link, i have given it again
User :  
Doctor :  
have you followed what i have said?
Doctor :  
yes he is a neurologist
User :   and can i have his contact no as well?
Doctor :  
you can visit the link for further details, his contact number is not available apart from the facility that is there to talk to him through healthcaremagic
User :   ok
User :   is this being supported from Bangalore?
Doctor :  
so right now you can discuss your problem with him by placing a request
Doctor :  
he will be available depending on both yours and his convenient time
User :   ok..I thought I miught be able to sepak to him with the money I already paid. That is why I asked you.
User :   what will be his charge?
Doctor :   and a call will be given by him to you to answer your query after going through the reports
User :   so you suggest i send a mail in the id
User :   with the reports and my queries
Doctor :  
no the money you have paid is to discuss the problem with us, I am a general practitioner
User :   after that he will call me
Doctor :  
he is superspecialist and obviously his charges will be higher than this
User :   oh ok
Doctor :  
yes
User :   so how does it work?
User :   i have to pay him before sending the mail or later?
Doctor :  
it works like this..you need to go to the link i have given
User :   and if it is before, how do I know how much to pay
User :   i went
Doctor :  
select whether you want a detailed call or a e-mail reply
Doctor :  
and then once you type your query and go for payment
Doctor :  
the rest of the things will follow the same as what you have paid now
Doctor :  
after this, you will recive a call from CRM team
Doctor :  
asking you to send teh reports and convinient time
Doctor :  
discuss with the doctor and see when he is available to call you back
Doctor :  
and then send the reports to him, he will go thru and cal back
Doctor :   and you can discuss the problem until you are satisfied or any length of time when the call is happening.
Doctor :   have you followed what i have said?
Doctor :  
Please get back to me in case of doubts.
Doctor :   are you there?
Doctor :  
have you followed what i have said? Please get back to me in case of doubts.
User :   oh sure. no issues. i will do as you said. just in case i need anything, how do i get in touch with you again?
Doctor :   you can get in touch with me if any problem here,
Doctor :  
otherwise with the CRM team who wil co-ordinate for th ecall
Doctor :  
and you will not have any problems
Doctor :  
if in case you do have problem, the CRM team will immediately attend to the case
Doctor :  
Is there any thing else I can help you with?
User :   but how
User :   because once i close the window,
Doctor :   kindly confirm your contact details of e-mail id and contact number
User :   you will again ask me to pay you even to seek small clarification
User :   YYYY@YYYY
User :   0000
Doctor :  
i can personally request our CRM team to assist you in this
User :   thank you so much for your help thru this.
Doctor :  
if you have any problems occuring
Doctor :  
sure
Doctor :  
we are there to help you 24/7
Doctor :  
Please fill the feedback form, and comment box, and say done when done.
User :   any no you have to reach your CRM team?
Doctor :   . This number you can reach the CRM team.

User :   thank you so much once again for your help and patience.
User :   bye.
Doctor :   Thanks for consulting HealthcareMagic. Bye for now. Please chat with our doctors 24/7 for medical queries. Please refer your friends to our service.
Doctor :  
bye. thanks for consulting us.
User :   bye
Doctor :  
another number to contact CRM team is
Doctor :   bye for now.
User :   thank you Dr. once again.
Doctor :   you are welcome
Doctor :  
Thanks for consulting HealthcareMagic. Bye for now. Please chat with our doctors 24/7 for medical queries.
Doctor :   Please refer your friends to our service.
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